The Fine Print.

Consultation

Booking: Once you’ve completed the inquiry form, you will receive an email confirming acceptance. Consultation requests will not be scheduled without a paid consultation fee.

Punctuality: On consultation day, clients are allowed a 15-minute window to contact me by email, Instagram, or Signal before having their appointment cancelled. In the event of a No-Show, you will forfeit your consultation fee.

Cancellation: Clients have up to 48 hours in advance to cancel and reschedule their appointments and receive 100% of their consultation fee. Cancelling up to 24 hours results in a 50% fee return, and same-day cancellations result in complete forfeiture of your consultation fee.

Client Responsibilities & Scope Creep

It is incumbent upon the client to dictate all relevant information to the project. The goal is to get the finished product as close to perfection as possible, and for revisions to include fine tuning and finishing touches related to tone, accuracy, flow, etc. Bulk information received outside the period of consultation and a first draft precipitate the necessity for a project expansion. In this event, we will renegotiate a deadline, a change order, and additional fees.

Project Completion

Deposit: Unless otherwise negotiated, 50% of the project total is due at the end of the consultation.

Payment: The other half of the project total will be due upon receipt of the first draft.

Revisions: Each project includes one full round of revisions.

Turnaround Time: My regular turnaround time for a first draft is around 2-3 weeks. Work requested outside this window will result rush in charges of 50-100% of the overall total.

Invoicing: Should you request an invoice, you will have 24 hours from receipt of the document to sign and return before being sent reminders.

Retainer Agreements

The terms of retainer agreements are negotiated by requested consultation, and dictated by contract on a case-by-case basis.